Q: Will the follow focus work for my t4i and canon 5d MKII?
Ans: This follow focus will work with any camera that is attached to 15mm rails spaced 60mm c/c apart. The drive gear has 0.8 pitch gear that is applied to either the lens Focus or Zoom ring. The gear belt is for lenses that don't have teeth already built in or that don’t have the 0.8 gear pitch.
Q: Can I buy the extra marking disks?
Ans: Yes, you can buy the extra marking disks separately.
Q: Is the speed crank included?
Ans: Yes, the speed crank is included with this follow focus.
Q: Can it be installed on the "right hand" side of a dslr?
Ans: Yes, the follow focus gear is switchable between sides, so it'll fit on nearly any rig on either side. Note that the gear is only switchable, not reversible, so if you have a Nikon or Pentax or some other old lenses you'll be pulling the opposite direction.
Q: Does it have adjustable height and width?
Ans: It has adjustable width only.
Q: Are the internal gears metal or plastic?
Ans: The internal gears are of metal.
Q: Is it returnable for a full refund if it doesn’t meet my expectations upon delivery?
Ans: Yes, absolutely. We always backup our sales. In case, you don't like the product, we take it back within 14 days and you get a 100% refund.
Q: What is the warranty?
Ans: We provide 1 year warranty from the date of purchase. Items which are covered by the warranty period will be replaced at no cost to the customer. Replacement parts of the product will be provided at nominal cost (covering the cost price of the replacement parts only) to the customers after the Warranty Period has expired.